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Reset a forgotten password

Get a reset link by email and choose a new password on our website.

2 min read Updated 27 October 2026

Steps

1

Tap “Forgot password?”

It’s on the login screen.
2

Send the link

Check your email and tap “Send reset link”. Didn’t get it? Check your spam folder. You can send it again after a minute.
3

Choose a new password

Open the link in the email. On the Empuan website, enter your email and a new password with at least 8 characters including a number, twice, and tap “Save new password”.
  • The link works for 60 minutes.
  • Resetting signs you out on every phone. Log in again in the app with your new password.

Empuan doesn’t contact the police. If you’re in danger, call 112.

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